Data Specialist

Position Description:

Nurses for Newborns partners with expecting and new parents, babies, and families by providing compassionate nursing support, counseling, parenting education, and resources.

We are seeking a detail-oriented and analytical Data Specialist to manage our Salesforce database, analyze program data, and produce the reports that funders and leadership rely on. In this role, you will keep our data accurate and accessible, turning information into insight so our Analytics and Technology Department can demonstrate the real impact of our home visiting services.

Schedule & Logistics
● Regular ¾-time role offering approximately 30 hours per week..
● In-person at our St. Louis office.

Qualifications, Skills & Attitude
● Bachelor's degree or equivalent experience, with hands-on experience in data management and analysis.
● Experience with Salesforce or a comparable CRM or database platform preferred.
● Working knowledge of basic data and file structure, including variables and how rows and columns relate to one another, along with foundational research skills.
● Proficiency with daily workplace technology (Excel, Word, PowerPoint, Mac and Windows applications) and an eagerness to adopt new platforms.
● Strong attention to detail and reliable, accurate record-keeping.
● Excellent time management with the capacity to manage competing priorities, meet deadlines, and stay calm through unexpected changes.
● High level of discretion and commitment to confidentiality.
● Capability to work independently and execute solutions following initial guidance.
● Builds equitable, respectful workplace relationships and addresses conflicts proactively.
● Promotes ethical, transparent, and responsible stewardship of Nurses for Newborns resources.
● Fosters a team-oriented approach with strong collaborative skills.

Key duties include:

Data Analysis & Reporting
● Query, export, and analyze data to produce accurate internal reports and timely deliverables for external funders and partners.
● Prepare high-level presentation summaries, slide decks, and data briefs for the Quality Improvement Leadership Team.
● Support administration of client fidelity and satisfaction surveys.
● Prepare disaggregated reports on Nurses for Newborns demographics and outcomes using a racial equity lens.

Database Management
● Conduct regular data quality assurance, cleansing, and validation routines across multiple platforms, with a focus on Salesforce.
● Modify and build out Salesforce features, layouts, fields, and workflows to improve data collection and user experience.
● Manage the data and technology Help Desk, assisting staff with troubleshooting and system navigation.

General Duties
● Provide administrative support and data entry to the Chief Analytics Officer and Analytics Team.
● Participate in cross-functional meetings, workgroups, and collaborative projects.
● Support Nurses for Newborns accreditation, evaluation, and research activities in accordance with organizational policies and procedures.
● Assist executive leadership, management, and team members in executing assigned duties.
● Contribute to collaborative problem-solving and performance improvement processes.

Benefits
● Eligible for Nurses for Newborns full benefits package as a Regular ¾-Time employee, including group health, dental, and vision coverage, subject to the terms of each program.
● Short- and long-term disability coverage, life insurance, and a Simple IRA retirement plan.
● Paid Time Off (PTO) and Extended Illness Bank (EIB) accrual.
● Paid holidays and access to Nurses for Newborn’s Employee Assistance Program.

Interested candidates should complete the application form and submit a resume to hr@nursesfornewborns.org